Minimum age requirements for all our venues is 15 years old and above.
All bookings must be paid for in advance by our online booking service or via our booking line telephone number.
Our 100% money back guarantee is offered to all bookings that are booked at least 2 weeks in advance and are cancelled within 24 hours of booking. Cancellations must be made by email to avoid any discrepancies when taking part in the money back guarantee. All bookings within 7 days of game date are strictly non-refundable. All bookings outside of this period are subject to a 50% refund upon cancellation. Paintballing Limited reserve the right to cancel your booking without prior notice. In the event of cancellation on our behalf, an alternative date, venue or full refund will be offered.
If you wish to cancel or change the date of your event we must have 20 days notice.if a change of date is requested by the client then an administration fee of £20 will be charged.
In the event that your venue of choice is fully booked, an alternative venue will be offered to you.
Players must adhere to rules and regulations at all our venues on the day of their event. Players should remain courteous to staff and game marshalls at all times. Failure to do so may lead to you being asked to leave the site without a refund. Players must arrive on site at the specified start time on your confirmation. Players must be present for the safety briefing, failure to attend the safety briefing can lead to your event being cancelled and no refund or ammendment will be offered.
Your booking is not confirmed until you have received an e-mail confirmation or written confirmation. In receipt of your confirmation you must check that all the details are correct, as amendments may not be possible at a later date. You will be required to take a copy of either of these on the day as proof of your booking.
Players that fail to turn up on the day of your event forfeit their 100 paintballs and payment as a way of deposit. Paintballs are in no circumstances transferable to other members of the group.
Additional paintballs can only be purchased on site and you are not permitted to bring your own. Paintball prices are subject to change.
Refunds are at Paintballing Limited’s discretion.
Paintballing Limited reserves the right to change the terms and conditions at any time, without warning.